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Terms

Terms of service

Last updated 13 November 2026.

Who these terms are between

These terms apply between you and Dobosi Consulting Limited, trading as Busy Owner AI, company number 08222493, registered office Flat 28, 11 Harbet Road, London, England, W2 1AJ. In these terms, "I" and "my" mean that company. They apply to businesses and to individuals buying for a business.

What I provide

One-to-one coaching on using AI tools, mainly ChatGPT and Claude, for your business, delivered remotely. What each service includes is on the services page at the time you book. A Done-With-You Set-up is agreed in writing before we start, with its scope and fixed price.

The free call

The first 20-minute call is free and carries no obligation to buy. It is a conversation to see whether coaching will help. It is not a coaching session.

Prices and payment

Prices are in pounds sterling. The price is the price shown on the website, or the fixed price I confirm in writing before we begin. I am not registered for VAT, so no VAT is added. I send a payment link or an invoice when you book. Payment is due before the session, by card through a secure Stripe payment link, or by bank transfer on an invoice I send you. Monthly Support is paid monthly in advance. My prices do not include the cost of any third-party tools or subscriptions, which you pay directly to the provider.

Cancelling and moving sessions

You can cancel or move a session without charge if you give me at least 24 hours notice. After that, the session fee is payable, although I will usually offer to rearrange if something genuinely urgent has come up. Monthly Support has no minimum term: cancel before the end of any month and you pay nothing further.

Refunds

If you are not happy with anything you have bought, tell me within 30 days of paying and I will refund you in full, no questions asked.

What I do not promise

  • I do not promise any amount of time or money saved. Results depend on your business and on how much you use what you learn.
  • You are responsible for reviewing anything an AI tool produces before you use it or send it to anyone.
  • I do not give legal, tax, financial or employment advice. If you need that, ask a qualified adviser.
  • The AI tools are provided by other companies, not by me. They can change, charge for features, or stop working. I cannot control that.

Your information and your customers' information

Please remove your customers' names and contact details before sharing any example with me. I treat what you tell me about your business as confidential and use it only to deliver your service. Myprivacy notice explains how I handle personal information.

Ownership

The instructions and documents we create for your business in your sessions are yours to use as you wish. My teaching materials, templates and guides stay mine. You may use them in your own business but may not resell or republish them.

Limit of my responsibility

Nothing in these terms limits liability that cannot lawfully be limited, including for death or personal injury caused by negligence or for fraud. Otherwise, my total liability to you for anything arising from a service is limited to the fees you paid for that service, and I am not liable for lost profit or indirect loss.

Complaints

If something has gone wrong, tell me at contact@busyownerai.com and I will reply within five working days.

Law

These terms are governed by the law of England and Wales, and its courts have jurisdiction over any dispute.