Customers
Customer enquiries
Replies to the messages that arrive while you are on site, written in your voice. You read each one and press send.
I coach owners who run the business themselves: plumbers, electricians, builders, gardeners, shop and café owners. We look at what actually eats your week, then I show you how to use ChatGPT and Claude on the jobs behind it: quotes, customer messages, social media, planning and paperwork.
Start with a free 20-minute call. If it makes sense to carry on, sessions are one to one, from £295, with no VAT added.

How you start
Step 1
Everyone starts here. We talk about your week and I tell you honestly whether coaching will help. It is a conversation, and nobody is asked to buy anything on it.
Step 2
If we both think it will help, you book a session. If we do not, you have paid nothing.
Who this is for
You are the one up the ladder, behind the counter or in the van. Then at night you are the one writing quotes, answering messages and chasing payments. You cannot afford someone to do that for you, and you have no time to learn a new tool on your own.
That gap is the whole job. I fill it, one session at a time.
If you have a large staff, or you want custom software built, I am probably not the right person, and I will say so on the free call.
What we work on
These are the everyday jobs we work on. You choose where to start, and each one is built around how your business actually runs.
Customers
Replies to the messages that arrive while you are on site, written in your voice. You read each one and press send.
Paperwork
Quotes, payment reminders and follow-ups drafted from a few lines of notes. You check the figures and send them.
Social media
A week or a month of posts from your own photos and notes, in your voice, ready to schedule once you have approved them.
Website
Plain wording for your service pages, and replies to your reviews that sound like you.
Reading
A short summary of what a supplier or customer actually wants, and a draft of the reply you have been putting off.
Planning
Work out how to approach a big job, compare your options, or prepare for a difficult conversation with a customer.
Reports
A pitch, a tender response or a monthly report, drafted from your notes and numbers and laid out properly. You check every figure.
Staff
Job adverts, interview questions, and the training notes you never get round to writing.
AI drafts and you decide. Everything is reviewed by you before it goes out, and part of every session is learning what to look at first.
Services and prices
Describe the problem and we work out the answer together.
One session, or longer if the problem needs it
Tell me what you need help with, even if nothing on this page matches. We work out the answer together, and I show you how to put it to work.
One-to-one sessions on your own work, so you can carry on without me.
60 to 90 minutes, live
One session on your own work. You leave with a short written plan and the first few things already set up.
3 sessions of 90 minutes, over four to six weeks
Three sessions with time in between to use it. The first covers the basics, then your customer messages, then your paperwork and marketing.
One 60-minute call a month, plus email
A monthly call to keep going, fix what is not working and look at the next job to hand over.
Agreed per job
We build one routine in your business together: for example quotes from a voice note, a reply system for enquiries, or a payment-chasing routine.
No VAT is added to these prices. The company is not VAT registered. If you are not happy, you can have a full refund within 30 days, no questions asked.
Tool costs, for transparency
Some tools have their own subscriptions: an AI account such as ChatGPT or Claude, a social media scheduler, or another tool I suggest for your business. You pay those directly to the provider, never to me, and the choice is always yours. The free plans are enough to start, but a paid plan may become worth it later. I tell you the likely cost before you commit, so there are no surprises.
The session
01
Before we meet, you send three real examples with the customer names removed: a quote, a message and a reminder.
02
We write the instructions together and try them on your own examples, on screen, at your pace.
03
The AI writes a first draft. You check it and you send it. Nothing goes out without you.
04
A one-page plan and your saved instructions, ready to use the same week.
Who you are working with
I work in investment compliance in the City of London, the financial district, and I have done for 22 years. It is a complex job where accuracy matters and everything is checked before it goes out. I use AI tools inside it every day, so I know what holds up under pressure. That habit of review is what I bring to your business.
I am not a programmer. I use ChatGPT and Claude every working day, and I have used them to build things I could not have built alone. This is a new service and I have no wall of testimonials. What I can offer is a free call, a clear price, and a session built around your real work.
Questions
No. If you can send a text message, you can do this. We start from wherever you are, and I do not use jargon.
Not by default. I show you what to leave out, which settings to check on your account, and how to get a good result with the personal details removed.
Sessions start at £295 and there is no VAT to add. The only other cost is the AI account itself. The free plans are enough to begin with, and I will tell you if a paid plan would be worth it for you.
Twenty minutes, no charge, no sales script. After that you decide whether to book a paid session. Or ring me on 07810 801744, or email contact@busyownerai.com.